I had the wonderful opportunity to try Send Flowers, a company that specializes in making your moment special with the perfect flower arrangement. I think that this send flowers review is important considering the item I received wasn’t exactly what I was expecting. I dare say I was a little disappointed.
They work with hundreds of florists around the United States. You order the arrangement you want from them and they have a florist in your area deliver. I received a Valentine arrangement called All My Rosy Love Bouquet which consists of 8 Red Roses, Purple Alstroemeria, Purple Monte Casino, and a glass vase with a bow. My arrangement was missing the bow and a rose.
The arrangement I received was gorgeous and I do love flowers, especially roses. When I received the flower arrangement it hadn’t fully bloomed out yet which is fine because that meant it would bloom out and hopefully last a little longer than the flowers I get at Safeway. Or so I thought…
I received my arrangement on a Friday evening and the flowers were really pretty. It was a gorgeous arrangement but it was not that full and didn’t exactly look like the arrangement I was supposed to receive. I was asked to do this send flowers review so that my readers would experience what its like to receive a bouquet using their service. It contained all the flowers but was missing a rose and a bow. It wasn’t very full. But I did not care because the flowers were very pretty and I did not feel that missing one rose, a bow, or that it wasn’t very full warranted a call to the company.
Also, I don’t think that someone receiving flowers is going to know or maybe just not notice that a rose is missing when it isn’t supposed to be a full dozen. So for me, missing a rose didn’t seem like a big deal at all. It was definitely sparse though.
This is the bouquet that I was chosen to review
So as you can see from the two pictures, the flowers I received is the first picture above and the second is the company photos of the bouquet I would receive. Both look similar but mine it just not that full. To me it isn’t a huge deal but it might be for someone that orders a specific arrangement for a specific reason, such as a wedding or anniversary date. I felt that I had no choice but to mention this in my send flowers review. I would want to know if I were looking online for send flowers reviews.
My REAL issue with the company came when on Sunday my bouquet started looking like this…
5 of the roses were wilted and the purple Monto Casino dried up. There was plenty of water in the vase, so it was not my negligence of not watering them. I did not cut the stems, and another blogger stated that you are supposed to, so it is possible that I am partly to blame. For a company that sells this bouquet for $65.99 I would have expected the flowers to last more than 2 days. The care instructions were blank anyway so I had no idea I needed to change the water daily or cut the stems.
By Monday the flower arrangement was pretty much toast, so I emailed Send Flowers to ask them what I could do. As a blogger, I am supposed to compose a thorough send flowers review of the product and had every intention of mentioning the dead flowers but wanted to give the company a chance to respond but they ignored my email. So I sent a second email on Wednesday and still did not hear back. It’s been a week and no answer to my email. I also tried calling the company directly but they said I should email my contact because the customer service agent had no idea what I was even talking about. Because of the lack of communication on Send Flower’s part I was left with no choice but to give my review as is. The company offered no fix for my dead flowers.
I do want to mention that the dead flowers is not completely Send Flowers responsibility. The company works as a gateway for customer to florist, and the florist who created my arrangement should have sent me a flower arrangement that would live more than 2 days. Since I am not reviewing the florist in question I will not reveal them but I definitely won’t ever use them. The fact that Send Flowers never responded to me and they offer a satisfaction guarantee is troublesome though.
If you would like to try Send Flowers for yourself they are offering my readers a coupon for $10 off your order. Use promo code 10save at checkout.
I received one or more of the products mentioned above for free using Tomoson.com. Regardless, I only recommend products or services I use personally and believe will be good for my readers.